Reference

Terms & Conditions for ups77

ups77 Terms & Conditions set out how you open an account, use local wallets, access Super Sic Bo and Rocket Crash, and request help when an account step…

Account accessWallet recordsPolicy changesLocal-law access
ups77 Terms & Conditions for ups77
HELP PATHS

When Terms Need Clarifying

A clear contact route helps when a rule affects your account, payment record or access request. Start with the on-site support path linked near login and the cashier area, then include your account identifier, device type and relevant receipt reference. For account questions from Surabaya or Bandung, the same policy path applies; our team can explain the wording without changing a rule for one account.

Team online

Account wording

Ask through the support path beside login when you need a clause explained, a phone-verification step checked or an account detail corrected. Include the exact screen message so we can follow the same Terms & Conditions that you saw.

Wallet records

For DANA, OVO, GoPay or QRIS questions, send the transaction reference shown by your wallet and the date of the request. We use those details to match the payment record before discussing a cashier or withdrawal matter.

Access requests

If access is restricted or local law affects your request, contact us through the account help route rather than opening another profile. We will explain the relevant policy step and tell you which account details may be needed.

RECORD HANDLING

How We Apply These Rules

Our policy process is designed around records you can identify: the account profile, phone verification result, device session, wallet reference and support request.

Account security

We treat your login details and phone-verification result as account controls. If a sign-in looks unusual, we may ask you to confirm account details before access continues, rather than relying only on the device session.

Payment evidence

A DANA, OVO, GoPay or QRIS receipt can be matched with the transaction reference recorded at the cashier. Bank transfer and virtual account checks follow the same record-based approach when a payment needs confirmation.

Cookies and sessions

Cookies and device-session data help keep an account step connected while you move between login, the lobby and the cashier. You can clear browser data, but doing so may require another sign-in or verification step.

Data retention

We retain account, payment and support records for the period needed to operate the account, resolve a request or meet a legal requirement. A deletion request may not remove records that must remain for those purposes.

Correction requests

To request a change, use the support route and identify the field or record that is wrong. We may ask for a matching account or payment detail before changing phone, profile or transaction information.

Policy updates

When these Terms & Conditions change, we update the wording on this page and may show a notice at account access. Check the effective wording before using DANA, QRIS, games or any account function.

Terms & Conditions Questions

The questions below address the account and policy points you are most likely to check before opening an ups77 account. Each answer refers to the way we apply these Terms & Conditions across Indonesian payment records, device access, personal data and support requests. Where local law permits, the published policy remains the reference for your account.

You can read the current Terms & Conditions on this page before opening or using an account. Check the account, payment, data and access clauses together, especially where a DANA, QRIS, bank transfer or phone-verification step is involved.

Yes. Account access and eligibility depends on local law. You are responsible for checking whether your intended use is permitted where you are located, and you must not continue if local rules do not permit that activity.

You need to provide accurate account details and complete phone verification before account access. If a detail does not match, we may pause the request and ask you to confirm the profile rather than create another account.

DANA and QRIS payments are identified through the wallet receipt and transaction reference shown during the payment step. Keep that record if you need support, because we use it to check whether the cashier status matches the wallet entry.

Yes, send a correction request through the on-site support path and name the field that needs changing. We may ask for account or payment details to confirm ownership, and some records may need to remain for legal or transaction reasons.

Contact support with your account identifier, the relevant Terms & Conditions clause and any receipt or screen message. We will explain the decision using the available account record; creating a second profile does not replace the request process.

We publish revised wording on this page and may show a notice when you access your account. Read the update before continuing. If you do not accept a changed clause, contact us about closure or another available account step.